There have been few major tech conferences about advancements in robotics,
artificial intelligence, or similar automation solutions. A certain amount of automated
advances have been successful, also there is convincing evidence that the adoption
of this technology is increasing fast.
A remarkable leap in artificial intelligence and machine learning has transformed
automation from the laboratory to the workplace. Today, it is likely that chatbots are
handling online or telephone customer service requests.
So, what are these autonomous enterprises and their future ahead?
What is Autonomous Enterprise?
Automated Digital Enterprises (ADEs) incorporate intelligent, interconnected,
technology-enabled systems that generate value with minimal involvement of people
attached to every aspect of the organization as well as the ecosystem of partners.
A growth-oriented organization characterized by agility, customer centricity, and
actionable insights deliver value with competitive differentiation. As the enterprise
becomes autonomous, people will increasingly support autonomous systems with
their judgment and support the autonomous systems’ autonomy.
Over the next century, employees will be moving to higher-value responsibilities as
automation takes over mundane, repetitive tasks in businesses.
Why does it matter?
Society is experiencing massive disruption as a result of digital transformation.
Everything about what we do every day is changing, from how we engage to how we
work to the tools we use to the things we are exposed to.
Businesses find it increasingly difficult to maintain their innovation levels. Businesses
know to adapt – to provide new customer experiences and diversify their business
models – in an increasingly digitized, competitive environment, but often they lack
the means to do so because of the limitations of their current environment and
infrastructure.
Every sector of the economy will undergo profound changes within the next five to
ten years, as people, technology, data, devices, and ever-expanding networks
converge to transform business and life. Organizations are being forced to adapt
and evolve as a result of the shifts that are creating new industries and reinventing
existing ones.
Advantage of autonomous enterprise
Self-Driven
Using an autonomous enterprise, organizations can deliver new and improved
experiences to everyone they touch by automatically and intelligently self-driving and
optimizing.
Self-Optimizing
There is an auto-detection and auto-correction network. User and device behavior is
baselined and policy controls are implemented when deviations are noticed. The
network optimizes itself based on the application and experience that are
business-critical.
Complete Freedom
AI, machine learning, and gold-standard security aren’t the only benefits: Freedom
comes with it. A network that operates itself, enabling new, meaningful connections
with customers, employees, students, and patients.
Greater Visibility and Manageability
Enterprises using a network-wide intelligence platform gain visibility into their entire
network, which enables them to enhance engagement, improve business outcomes,
and program the group’s networking infrastructure.
Proactive Network Operations
A machine learns and acts faster than humans on data thanks to artificial
intelligence. Machines, on the other hand, can automate processes and proactively
identify and address shortcomings before they become problems, as opposed to
humans who only react to problems after they occur.
Automation enabled future ahead:
The existing tools in IT operations need to be redesigned to drive automation to
every part of the operation. Artificial intelligence should be utilized across different
processes so that solutions can be understood, as well as the current state, and how
best to take advantage of the potential of automation.
Artificial intelligence and automation can help business leaders address the
shortcomings of their organizations to help achieve growth, evolution, and success.
Analytics and business data will also become more prominent in the next five years.
As a result of leveraging artificial intelligence for customer insight, team members
can deliver seamless and enhanced customer experiences with a variety of
value-added applications.
Enterprises need to be resilient and innovative in today’s competitive and uncertain
global marketplace. The automation will keep operations running smoothly while
teams work on innovative, forward-looking projects designed to differentiate the
organization from competitors.
A business that embraces the transition to ADE by embracing new technologies,
analyzing insights, and automating processes will eventually reach success.
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